Internationalizing your website or application is both easy, and hard. At the basic level it’s substituting in different strings and resources based on locale, but it gets much more complicated quickly. Continue reading

Requirements for software of any complexity, are never complete. There are always unstated assumptions, edge cases, and ambiguities that will remain. Continue reading

Documentation of functionality or test cases is always imperfect. The trick is to do enough to serve your needs, and not waste effort on documentation that will never be used. Continue reading

Repeatedly in my career, lack of attention to detail has lead to quality problems. As a result attention to details is one of the behaviors I pay a lot of attention to in developers. Continue reading

One of the strategies I find myself returning to for testing is looking at the kinds of mistakes that are made. Often a pattern can be found. Individuals tend to make the same type of mistake over and over. Continue reading

Early in my career I worked for a company that tried to adopt the ISO 9000 standard to drive the software development process. I was already working on a disaster project, with both poor design and implementation. Rather than help correct course on the project the attempt to adopt the standard added to the chaos. Continue reading